| Feature | Post-paid | Pre-paid |
| Requires a SSN | Yes | No |
| Requires a Credit Check | Yes | No |
| Requires pre-payment up front in order to activate service |
No | Yes |
| Monthly Invoice | Yes | No |
| Late Fee | Yes | No |
| Low Variable & Fixed Rates | Yes | Yes |
| Term of Service Fees (See Schedule) |
Yes | Yes |
| Automated Payments | Yes | Yes |
| Online Account Management | Yes | Yes |
Choosing Pre-Paid or Post-Paid Electricity Service
Pre-paid or post-paid electricity – it’s a choice that depends on how you like to manage your money and your electric use.
Traditional post-paid electricity service is when you’re charged for your service on a monthly basis after you use it, so you don’t need to worry about having money for electric service on a daily basis. With post-paid service, a credit check is required and a deposit may be necessary to activate service.
In order to enroll in a prepaid electricity plan, other than needing the new provisioned smart meter that your TDU installed, you only need the ability to receive text or e-mail notifications. Now Power services the CenterPoint, OnCor, AEP North, AEP Central, TNMP, Sharyland and Sharyland McAllen areas.
You can manage your pre-paid service from your phone via text messaging or through email. We’ll send you daily updates about your usage and account balance and whenever your account balance drops below 7 days of estimated usage remaining.
There’s no credit check and no social security number or other personal information needed for pre-paid service. We will need your name, a contact phone number for text messages or an email address, and security information that you’ll provide for account access.
Pre-paid service lets you pay what you want and whenever you want, so there’s no worry about deadlines for monthly bills. With auto-pay, you can use your credit or debit card to automatically pay your monthly bill or charge a specific amount whenever your available balance drops below the limit that you set.
If your local utility has determined that you have a “Critical Care” or “Chronic Care” condition, Now Power pre-paid service is not available to you. If you could become seriously ill or sustain a dangerous or life-threatening condition if electric service was disconnected, you are also not eligible for our pre-paid service.
If you need assistance paying your electric bill, Now Power can provide your recent usage and payment history and work closely with assistance agencies. For a list of assistance agencies, You can go to: http://www.tdhca.state.tx.us/ea/index.htm
