Please use the following links for important Customer Care information:
- Customer PDFs
- How to Login to My Account
- Power Outage Information
- Price Volatility
- Electricity Frequently Asked Questions
- Historical Pricing
- Peak Hour Advisory
If you need immediate assistance, please contact us at
(844) 699-7697.
Have a complaint? Our Customer Care team wants to know about it. Please call or submit a complaint by visiting our Contact Us page and selecting ‘concerns@nowpowertexas.com’ in the Department drop down. Our team will be in touch as soon as possible.