Who to Call
If your electricity is off due to a storm, downed power lines or any other reason other than a missed payment, please do not contact NOW Power. We do not own the poles or power lines, and we don’t distribute electricity. Instead, please call your local transmission and distribution utility.
Please see the list of Texas utilities below. Since your computer will not be working during a power outage, we suggest printing this information now or adding the correct number to your cell phone.
AEP Texas Central: (866)223-8508
AEP Texas North: (866)223-8508
Centerpoint Energy: (800)332-7143
Sharyland Utilities: (956)668-9551
Not sure which company serves your area? Look on the back of your electric bill under the graph in the “YOUR USAGE” section.